- Introduction
- LIHEAP FAQ
- Download
the article as a
LIHEAP FAQ
- Who is eligible?
- When do you apply?
- What assistance does LIHEAP provide?
- What information do you need to apply?
- For more information
- En Español
Who is eligible?
Your county’s Department of Social Services determines if your household qualifies for the program. The DSS may also require households to meet additional eligibility criteria besides income level to receive assistance. Typically, combined countable income of household members must not exceed 110 percent of the poverty level (about $20,000 for a family of four, for example). The program gives priority to persons in health emergencies or similar crisis situations.
When do you apply?
In many areas, the deadline falls in mid-November. Payments are often made in February. Use this contact information to determine exact dates.
What assistance does LIHEAP provide?
The program may be able to offer you one or more of the following types of assistance:
- Bill payment assistance
- Energy crisis assistance
- Weatherization and energy-related home repairs
What information do you need to apply?
- Recent copies of your utility bills
- A recent payroll stub or other proof that shows your current gross income
- Documentation showing income from Social Security, unemployment insurance, pension funds, disability payments, etc.
- Final shut-off notice from your electric cooperative or other energy utility
- Proof of present address, such as rent receipt, lease or deed, property tax bill
- Proof of total members living in your household, for example, birth certificates, school records, etc.
For more information
Contact your county Department of Social Services.
For local phone numbers and office addresses, contact the N.C. Departmentr of Health and Human Services, Division of Social Services, toll-free in Raleigh at (800) 662-7030 or (919) 733-3055. Go to the Web site: www.dhhs.state.nc.us/dss and click on “County Partners.”
En Español
LIHEAP es un programa financiado por el gobierno para ayudar a las familias
de bajos ingresos a pagar sus cuentas de calefacción y de aire
acondicionado. El folleto del programa federal LIHEAP ofrece un cuadro
panorámico del mismo que se puede
leer en español (www.acf.hhs.gov/programs/liheap/) tanto en formato
de texto como en PDF (328KB). Para poder abrir el archivo en PDF tendrá que
obtener e instalar Adobe Acrobat Reader, el cual es gratis.
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