Randolph EMC’s new SPOTT Alerts — Status of Power Outages Through Text Alerts— puts information about outages in the palm of your hand. Using the everyday accessibility of text messaging, we can quickly and easily communicate about power outages.
Using SPOTT Alerts gives you access to the best information we have available so that you can make plans.
Participants may text the cooperative to report an outage, inquire about the status of an outage, and receive notification when an outage has been restored. We’ll even send you a text to alert you when there is a power outage affecting your service location!
Participating is easy—you only need to list your mobile number(s) on your Randolph EMC account to be automatically enrolled.
Be on the lookout for a SPOTT Alerts welcome text from Randolph EMC this month. A list of text prompts is available at RandolphEMC.com.
If you’re not interested in receiving outage text alerts, don’t worry. Simply reply to the welcome text with QUIT and you will not receive any additional outage-related texts from Randolph EMC.
Update your contact information now to have access to this convenient new service!
Update your account information easily by logging on to REMC’s Online Member Service Portal at RandolphEMC.com.
Or By Phone
Connect with a Member Service Representative for assistance by calling (800) 672-8212 in Asheboro or (800) 868-7014 in Robbins.