Utility Bill Assistance - Carolina Country
January 2025

There are helpful organizations that can provide assistance to those in need. If you need aid this winter, please consider these options.

The Low Income Energy Assistance Program (LIEAP) is available for eligible households. If you are having difficulties making ends meet this winter, please reach out to your local Department of Social Services (D.S.S.) and ask if you are eligible for LIEAP. This federal aid helps eligible members defray the cost of their winter utility bills.

From Jan. 1 through March 31, 2025, households may apply for assistance, until funds are exhausted. To qualify for LIEAP, a household must:

  • Have at least one U.S. citizen or noncitizen who meets the eligibility criteria;
  • Have income equal to or less than 130% of the federal poverty limit;
  • Have resources, such as saving and checking accounts and cash on hand, at or below $2,250;
  • Be responsible for its heating costs.

To inquire about your qualifications, please call the D.S.S. in your county at the phone numbers below:

  • Randolph County: (336) 683-8000
  • Chatham County: (919) 542-2759
  • Moore County: (910) 947-2436
  • Montgomery County: (910) 576-6531
  • Alamance County: (336) 570-6532

Need help?

If you need further help with your bill, please call one of our Member Service Specialists at your local office to discuss your concerns.

Contact us

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