Members like you have been looking for different ways to do business during the pandemic. Lucky for you, South River EMC has always tried to stay ahead in our offerings.

An example is the multiple ways to pay for members. Before the pandemic, members could walk in and pay with cash, check or credit card. And, while this has changed over the past few months, members have always been able to mail in their payment, use the phone system to pay with a credit card or e-check, pay online with a credit card or e-check, have their account drafted, or use a pay station.

Members are also able to use our drive-thru, as well as a kiosk.

We have also added to our selection of ways to communicate about your bill, request service or ask questions. You can always call our offices, send an email, request a video chat session, use live chat or visit one of our offices (an appointment might be required).

Many of the resources you need to conduct business are available to you on our website, sremc.com.

Under the Service Options section you can review your bill and pay it online, complete an application to start service, request an in-office appointment or a video chat, update information, stop service, or request repair of a streetlight or outdoor light.

For any of those services, which require additional information, it can be supplied via email or fax in most cases.

South River EMC is looking out for you and has also updated our web site to better meet your needs, by making a flawless transition between devices. Be it a desktop computer, tablet, or smart phone, you have the ability to access our website similarly across devices.