In Q3 (2024), South River EMC received an ACSI^® score of 89. South River EMC's score is higher when compared to publicly measured cooperative utility scores reported in the syndicated 2024 ACSI Energy Utility Study and places South River EMC 15 points higher than the average investor-owned utility score of 74, 14 points higher than the average municipal utility score of 75.

MANDATORY DISCLAIMER: Compared to publicly measured energy utilities in the ACSI survey of customers rating their own energy utility. Results based on data provided by South River EMC, collected between July 1 – Sept. 30, 2024. ACSI did not regulate the survey administration or sample size. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. For more about the ACSI, visit theacsi.org.