Member care package - Carolina Country
January 2019
January 2019

It’s been a hard couple of months in Tideland territory since Hurricane Florence. We’d like to help lighten the load for so many members struggling to recover. Therefore, the co-op’s board of directors has approved a member care package featuring both new and expanded programs intended to aid recovery efforts.

We’re doubling all heat pump rebates

Through April 30, 2019, heat pump rebates will be doubled on any qualifying HVAC system purchased since October 15, 2018. All other program requirements apply so visit for details and to access the appropriate rebate form.

Free ecobee® smart thermostat

Members with wifi who are installing a new heat pump qualify for a free ecobee®3lite smart thermostat. If you prefer the ecobee®4 with Alexa your cost is $80. By participating in the co-op’s peak energy management program, the member will also receive a $2 monthly bill credit. Prefer to BYOT: bring your own thermostat? We’ll issue a $50 rebate for any existing Nest® or ecobee® thermostat you enroll in the program along with the monthly $2 credit. See our website for details.

Water heater sales and financing

Was your water heater flood damaged and do you have wifi? We now offer the most flood resistant water heater on the market: the Vaughn Featherweight. There’s no required maintenance, no anode rod, and top mount element assembly and access makes this unit flood resistant to a minimum of 36 inches. By agreeing to participate in the co-op’s peak energy management program we’ll finance the water heater on your electric bill. Payments start at $25 per month for up to 36 months for a 55-gallon model. Additional information about the Vaughn water heater and financing arrangements can be accessed online at

$1,250 Energy Star manufactured home rebate

Replacing your home? Don’t forget about our Energy Star manufactured home rebate, which can be especially powerful when combined with the other offers above. The rebate form is on our website.

Visit our Rebates & Incentives page to learn more.

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