Randolph Electric is deeply committed to our member-owners, and we’re glad you are part of the electric cooperative community.

This month, more than 30,000 cooperatives across the country are celebrating National Co-op month. It’s a time to reflect on all the aspects that set cooperatives apart from other types of businesses. More importantly, it’s a time to celebrate the power of co-op membership.

Electric cooperatives are not-for-profit utilities built by the communities they serve. For Randolph EMC, our mission has always been to provide you with reliable power. We care about your quality of life. Because we are locally operated, we’re uniquely suited to meet our members’ evolving energy needs.

Beyond the business of electricity, our employees and directors are equally invested in our local community. Why? Because we live here, too. That’s why we work hard to support local economic development projects, youth programs and scholarships, charitable giving initiatives like People Helping People and additional programs that make our five-county territory a better place to call home.

How to Win Prizes: Become a 5-Star Member Owner

At REMC, we seek to put our members’ priorities first. As your trusted energy partner, we want to make it easy for you to stay in touch, keep an eye on your bill and save money.

That’s why we have numerous features, services and activities in place to help you conveniently monitor and manage your energy usage. We are here to help, so give us a call if you have questions about your energy bills.

In recent years, REMC has promoted the 5-Star Member-Owner campaign to educate members about the numerous programs you can enjoy to help them save energy. You can achieve this level of involvement in your cooperative by signing up for at least five of the services that REMC provides.

If you visit us in our Asheboro or Robbins lobbies, please fill out a card that indicates your interest in at least five of these programs. Make sure you enjoy some coffee, snacks and sweet treats while you are here. We will have these goodies available to you every weekday, all month.

Every Friday in the month and on Thursday, Oct. 31, we draw winners randomly from survey results. We will post a list of winners’ names on our social media accounts, so look for these members’ names on Facebook, X or Instagram to find out if you won.

If you cannot visit us in person this month, you can still participate by filling out this 5-Star Member survey online. Be sure you are signed up for at least five of the programs listed.

In the electronic survey and on the paper version in our offices, you will find these options:

• Follow us on social media.
• Make a payment on the mobile app or member portal.
• Set up a high usage alert.
• Enroll in autopayment or bank draft.
• Sign up for eBill and receive your bill electronically.
• Update your contact information, including a new cell phone number or email address.
• Attend an Annual Meeting.
• Participate in FlexPay prepaid billing to avoid late fees.
• Participate in SunPath, our community solar program.
• Enjoy the Plug N2 Savings rate if you are an electric vehicle owner in our REVUP program.
• Participate in our residential Time-Of-Use (TOU) rate.
• Receive SPOTT alerts by text when outages occur.
• Round up your bill to donate to People Helping People.

Perhaps the easiest program to sign up for REMC’s charitable round-up effort, People Helping People (PHP).

By signing up for PHP, members elect to “round up” their monthly electric bills to the nearest dollar. The extra change goes into the People Helping People account, which is used to fund requests for assistance from other members in need of financial help because of circumstances outside of their control. Each participating member contributes an average of just $6 per year (or about 50 cents per month).

A seven-member board of directors reviews requests to determine the amount of donation to extend to the REMC families and individuals that apply for assistance.

Randolph EMC seeks to continually innovate while providing the highest levels of friendly, reliable service. We are thankful for you, the heartbeat behind our cooperative.

During Member Appreciation days, REMC will host drawings for prizes for new and current sign-ups for PHP. Any of our members who elect to round up for PHP is eligible for these drawings. Keep an eye on our social media accounts in October to find out if you are a winner!

If you need help or have a question about any of the above programs, give us a call or tell us in person during Member Appreciation days, and we will be happy to help you get started.

Randolph EMC seeks to continually innovate while providing the highest levels of friendly, reliable service. We are thankful for you, the heartbeat behind our cooperative.