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Know the Signs of Utility Scams

January 2025

Scammers sometimes pose as electric cooperative employees in an effort to get payment information, whether over the phone, via email, or even by going door-to-door.

Thwart scammers by knowing the signs:

Verify

Scammers often pose as utility workers. Always verify that the account information being provided matches your bill.

Slow Down

Scammers pressure their targets to act fast. Take your time — a real co-op employee would be patient with you.

Stop

If being pressured to pay, remember that your electric co-op will never demand payment on-the-spot. Utilities do not accept bitcoin, prepaid cards or third-party payment apps.

Source: Utilities United Against Scams