The chat is still located in the bottom right corner of our web site; click on the little circle to activate the chat function.

Upon opening, you will be given options, as well as a text box.

Using the chat, you can obtain your account balance, make a payment using a card on file, report an outage, or request help from a representative during business hours.

You will be required to submit some information in order to verify your account for these tasks.

The chat is just another way for South River EMC to help you.