Pee Dee Electric is always prepared to respond swiftly to outages and restore power safely, but it is also important for homeowners to understand which parts of the electric system are their responsibility and which are maintained by us at the co-op. Understanding these key differences can help speed up repairs and ensure everyone stays safe when the weather turns rough.
Pee Dee Electric is responsible for maintaining and repairing the equipment and lines that run to your home, including utility poles, distribution power lines, electric meters and pad-mounted transformers.
Pee Dee Electric members are responsible for the equipment between the electric meter and your home or business, including any underground service lines leading into the structure and the service panel. Members are also responsible for the weatherhead and service mast located outside the home.
If any equipment that you (the homeowner) are responsible for is damaged, please call a licensed electrician to conduct the repairs. A professional has the experience and know-how to assess and manage these types of repairs.
By working together to understand the essential equipment that powers daily life, we can be better prepared to start repairing and restoring if severe weather impacts our community.
When severe weather damages electrical equipment, it’s important to note that any necessary repairs to the homeowner’s equipment must be conducted before Pee Dee Electric crews can restore power to your home or business. Understanding the equipment you are responsible for will make the repair and restoration process smoother and faster.
Our community takes great pride in the beautiful trees and landscaping that contribute to the natural beauty where we live, however, regular trimming is essential to ensure reliable electric service and minimize damage from severe weather. Pee Dee Electric regularly trims trees throughout our service territory to improve service reliability. If you spot a tree limb that is obstructing a distribution power line outside your home, please call Pee Dee Electric so we can trim those limbs and maintain those lines. Any overgrown limbs or vegetation around the service line is the homeowner’s responsibility, and in these cases, please call a professional tree trimming service to assist.
By working together to understand the essential equipment that powers daily life, we can be better prepared to start repairing and restoring if severe weather impacts our community. If you have any questions about your electrical equipment, we’re here to help. Please contact Pee Dee Electric at 704-694-2114.
Reporting an outage
When the power goes out, Pee Dee Electric is there and our goal is to safely and quickly restore power. To report an outage near your home or business. please call 1-800-693-0190 and enter the telephone number or the member number associated with the address where the outage occurred. To learn more, visit the PeeDee Storm Center on our website.


























