Managing winter bills - Carolina Country
November 2018

Cold weather is coming! Higher bills can result from heating and increased use of lighting, appliances and electronics since the days are shorter and more time is spent indoors. To manage your winter electric bills, Blue Ridge Energy offers the following:

Be energy efficient

Simple steps help! Set thermostats to the lowest comfortable level (try 68 degrees for winter). Open curtains to let in the sun’s heat; close them at night. Only run full loads in dishwashers and use cold water when washing clothes. Limit shower times to reduce hot water usage. Turn off unnecessary lights. Learn more ways to save energy.


You control your payment schedule and amounts with FlexPay! Pay as you use: by phone, kiosk or online. No late fees or deposits, but you must maintain a positive account balance to keep electricity flowing.

Budget Billing

Equalize your payments for 11 months. In the 12th month, your account is “evened up” with a final payment or credit applied to your account.

Help paying your bill

  • Get a 3-day extension with our self-help telephone service, mobile app or online under “My Account” at For $10, you can avoid late or reconnection fees.
  • If you need more time, call us to discuss a payment arrangement plan.
  • For more help, call your local social services agency to see if you qualify for special assistance such as Operation Round Up® or state and federal crisis assistance programs.

Learn about Blue Ridge Energy's billing options at our website.

Ways to Pay

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