Many of us look forward to summer with its sunny days, warm weather, and relaxing time spent with family and friends. However, the arrival of summer also ushers in the potential for hurricanes and storms that can have severe impacts on our communities. Hurricane season officially began on June 1 and runs through the end of November, meaning that being ready and prepared for storm season is a must.
No matter what this summer has in store, Union Power is ready to respond, and we encourage you to be prepared, too. Providing reliable power is our top priority. However, sometimes circumstances beyond our control cause members to lose power.
To report an outage, call 1-800-794-4423 and follow the automated prompts. Our system uses your phone number to determine your service location – that’s why it’s important to update the phone number associated with your account. If your number has changed, please let us know by completing the form that comes in your monthly bill or by calling customer service.
Here are some proactive steps you can take to get ready for summer storms and the heavy rain, wind, and hail they may bring:
- Make a plan. Identify the safest spots in your home, designate a meeting place, and write down emergency contact information. Also, identify evacuation routes.
- Compile an emergency kit. Include three days’ worth of water and food, batteries, a flashlight, a first aid kit, medications, cash, and other essential items. Also, make sure to charge your cell phone and secure or store outdoor items in advance of an approaching storm.
- Review storm safety tips. Learn how to stay safe through hurricanes and adverse weather by visiting the Outage Center section on our homepage at union-power.com to view storm checklists and additional storm resources.
- Connect with us. Stay up-to-date with the latest outage information by visiting our outage map. The map has real-time updates and around-the-clock access to outage information. We also post updates on widespread outages to our Facebook, Twitter, and Instagram accounts.
Do you know what to do if the lights go out? Find out more from Union Power.