Two Options = Control + Flexibility - Carolina Country
Simple payment & billing options October 2021
Simple payment & billing options
October 2021

 time of use rate lg

PrePay Power

About one in 10 members are taking advantage of PrePay Power, our pay-as-you-go payment system. Benefits include having no monthly bill, and always knowing how much you’re spending on electricity. With PrePay Power you pay for power in advance of when you need it; you have control over your energy usage because you choose when and how much to purchase. And there are multiple, easy ways to add money to your account any time of day or night - through the free SmartHub app, by calling the automated payment system, or at a Bill Payment Terminal.

You’ll receive email alerts when your account balance reaches a certain level, which you preset, with a link to a payment portal for your convenience. Using SmartHub you can check your current account status anytime and view, in a layout of your choosing, your energy consumption by the hour, day, week, and month.

PrePay Power gives you freedom from a monthly bill, the means to become a smarter energy consumer, and the ability to know exactly how much you are spending on electricity in real-time. To learn more and to sign up, call (800) 842-5871 or stop by one of our offices.

The Time-of-Use rate option

Time-of-Use (TOU) rate option offers you a lower rate for electricity when demand on our system is low, balanced with a higher rate when demand on our system is high. You save money by shifting your energy consumption to times when demand is low. It’s easier than you might think.

There’s a three-hour window on weekdays during the winter, and a four-hour window on weekdays during the summer, when you should avoid using high wattage appliances and adjust your thermostat. We recommend installing a timer on your water heater and adding a programmable thermostat to your HVAC system to maximize success with this rate option.

By shifting your energy use from the hours of 6 a.m. to 9 a.m. weekdays in the winter, and from 2 p.m. to 6 p.m. weekdays in the summer, you’ll lower your bill because you’ll pay a lower rate than our standard rate all other times, and a much lower rate from 10 p.m. to 5 a.m. all year-round.

Time to make the switch?

Consider joining the members who chose the TOU rate option and are saving money. Find out more about how you can lower your bill, call (800) 842-5871 or visit our website. For more information about Prepay Power, call (800) 842-5871 or stop by one of our offices.

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