Nothing is more important to us at BEMC than restoring your electricity as quickly and safely as possible when there is a power interruption.
Even though Brunswick Electric can report a reliability rating of 99.92 percent – that’s the amount of time that your power is on – sometimes outages do happen. To minimize these power interruptions, our systems are well maintained, are constantly monitored, and we have redundancy capabilities in place.
When power does go out, our crews of line technicians and control center employees are always ready, 24 hours a day and every day of the year, to do their part in the restoration process. Using their experience, training and our state-of-the-art outage system, they are able to identify the location and nature of the problem quickly. But we could use your help to do the job even faster.
When you call in an outage, if the phone you use is the phone number we have on file as your primary phone number, it helps us identify your location. Our system links your phone number to your account and your meter, so it is very important for Brunswick Electric to have your current phone number on file. You might be thinking that since you’ve been a member of the co-op for years that your number is already on your account. But, is that number your current mobile number or your old landline? If there were to be an outage today, which phone would you use to call (800) 682-5309, BEMC’s outage reporting number? If you said mobile phone, I encourage you to update your account information so we can identify your reported outage quickly and get crews on their way to restore your power. See below for a quick and easy way to do so.
We know it’s a great feeling of relief when the power is restored after an outage. That’s why BEMC does everything we can to prevent outages in the first place. Thanks in advance for helping us restore your power faster and more efficiently – please update your contact information with us today.
Update your contact information and enter to win $100
Please take a minute to update your account using the form on our website at bemc.org. As a thank you for taking time to update our records, you will be entered into a drawing for a chance to win a $100 Visa gift card. We’ll randomly select a winner on February 28, 2018, so complete the form today! Questions? Please call (800) 842-5871, Monday through Friday between 8 a.m. and 5 p.m.Update your info to win!