Before using any third-party payment methods, it is important to know the status of your Tideland EMC account. If your account is past due, if there is a pending disconnect notice, or if you have a payment arrangement installment to meet, we suggest that you not use third-party payment systems.

While services like Doxo, Prism, MoneyGram, and PayNearMe are legitimate business operations, you could inadvertantly incur Tideland EMC late fees and service interruptions due to transaction processing delays. We have no way of knowing that you have made a payment through one of these services until the payment is actually received by Tideland. That process can take anywhere from three to seven business days.

Unfortunately, these types of payment services can show up in internet search engine results if you enter phrases like “Pay Tideland EMC bill.” You may very well think you are using Tideland’s own bill payment system when you click on one of those payment service websites.

If you want to pay online, we recommend that you go to the member portal at tidelandemc.com to access your account and pay online. Bookmark the page to easily return to it monthly. If you have trouble logging into your account call us at 1-800-637-1079. Someone is here to assist you 24 hours a day. Tideland EMC does not charge any online transaction fees. You may also pay by phone by calling 1-800-882-1001.

Learn more at tidelandemc.com